At First Choice Med LLC, your privacy is important to us. This policy explains how we handle your information when you use our website, receive SMS messages, or view our patient education materials related to Durable Medical Equipment (DME).
1. Information We Collect
We only collect the information you provide to us voluntarily, which includes:
- Name
- Phone number
- Email address
We do not collect additional personal information such as mailing addresses, date of birth, insurance information, or payment details. We also do not use cookies, analytics tools, or track your activity on our website.
2. How We Use Your Information
Your information is used strictly for providing DME services and support, including:
Sending a one-time SMS message to guide you on using your DME products
Providing educational videos that explain how to use your DME safely and effectively
We do not share your information with third parties. All information remains confidential and is used internally by our team only.
3. SMS Communications
We may send one-time SMS messages to patients regarding their DME orders or educational content.
These messages are for informational purposes only. Because messages are one-time, there is no subscription or ongoing communication, so no opt-out mechanism is required.
4. Educational Videos
We provide instructional videos to help patients safely use their DME. These videos:
- Are hosted directly on our website
- Do not require login or personal information to access Are intended solely for patient education
5. Security of Your Information
We take the protection of your information seriously. While no system is 100% secure, we implement reasonable measures to safeguard your personal information from unauthorized access, disclosure, or misuse.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any updates will be posted on this page with the “Effective Date” at the top.
7. Contact Us
If you have questions about this privacy policy or how we use your information, you can contact us at:
First Choice Med LLC
23350 Greenfield Road, Ste 230, Oak Park, MI 48237
Phone: (888)-314-9867
